All persons connected have been very courteous and informative - Thank You! Need more like you company.
I have been very satisfied with the work done by the solar panel installers and their whole attitude and helpfulness.
James was pleasant and very polite. Each crew member represented themselves and the project with high standards. Good employees are hard to find and you are lucky to have them.
Gustavo listened very carefully to our needs and concerns and tried to meet our expectations in a very professional and polite manner.
I am very impressed with the level of professionalism demonstrated at each step of the project, and I will recommend your company without reservation to anyone interested in solar or roofing!
Project manager Jessica Hermosillo always kept the line of communication open and I always felt like I had the most current information available regarding the project; the install crew was exceptionally professional and courteous and the crew leader went out of his way to make sure I had a step by step understanding of the install process; Kevin Owen did the final connections and Enphase set up and was very informative regarding the systems production and the process of monitoring. All in all I couldn't be happier than I am right now with the results, this could have been a flawless undertaking if it weren't for the local utility company. Thank you all very much!
I can't say enough how happy I've been with this entire experience. The guys installed today in a shorter time than expected so blew me away with going above and beyond expectations. Thank you!
To Mr. Jim Petersen, My house is sporting a new 3-tab roof. It looks very good! The old 3-tab lasted ~22years. After nursing it for the last 1 ½ years, it was time to have a replacement. The final inspection was performed today (Oct. 28th) by Amanda. Everything was completed to my satisfaction. She answered all my questions and concerns. A very good customer service representative. The sales executive, Mr. Captain Kenyon, was professional and helpful with the entire process. He had been out a time or two over the last year and half. Thank you sir! The crew assigned to complete the work did a fantastic job. Mr. Chevo, the crew leader, kept me informed throughout the job. I watched each stage from the tear off to the final shingle install. I enjoyed watching the entire crew do their jobs. Appreciate skilled workers! I thanked the workers (my Spanish was just so-so) for their work. Please pass along my thanks to Chevo. He was on the phone and I missed saying goodbye and thank you, his 35 years of experience showed. An excellent roofing guy! Thanks to Robert for scheduling the job the day after our recent rain event. Last, but not least, thank to Sharon who took my credit card payment. This was the third job that PetersenDean has performed for me. Once again, thank you! Sincerely, Chris C. Courtney
This was a very pleasant experience. The sales person was knowledgable, responsive, respectful and didn't try to pressure us into a sale. I also found the project team very effective at both handling the details as well as keeping me well informed on progress. They were also very responsive handling issues that came up and acting for me with PG&E and the building inspector. Finally, the installation was done on time, on budget with very high quality and the unit is working very well. A win all around!
Dear Mr. Petersen,
I am writing this letter to express the appreciation of my wife and me for the extraordinary service provided by one of your employees, Mr. Junior Servin.
We called your company and Mr. Servin was sent out to look into the (roof leak) problem. He spent a couple of hours investigating the cause, making several trips up in the attic and spraying water on the roof to attempt to reproduce the problem. He repaired the roof and we should have no further problems.
We appreciate the time and dedication Mr. Servin applied to solving a problem that no one else had been able to solve and we wanted his efforts to be recognized.